Adobe’s assault on my sanity
On the one hand, I hate being reminded about the upgrade process for Adobe Reader, because it is so stunningly stupid that just thinking about it sends my blood pressure through the roof. On the other hand, it’s nice to see that I’m not alone in noticing the stupidity. Derek K. Miller writes:
Why, if I want to install Adobe Reader […], should I download a program that runs an installer to install some software to download an updater than downloads more files to run an installer that installs software that is way too big and slow to start…
…which then wants to update itself and asks me to quit all my web browsers while it downloads three separate files of between 15 and 32 megabytes in order to go from version 7.0.5 to version 7.0.8?
From personal experience, I can attest that this is not an exaggeration. It’s really that bad (at least on the Mac; I haven’t tried it on a PC).
The saying goes that I should assume stupidity rather than malice. But in this case, for the sake of my sanity, I have to assume malice. My brain cannot accept the premise that someone thought this was a good way to upgrade software. I have to believe that someone at Adobe is deliberately yanking our chains, sort of like the famous Bastard Operator From Hell, except in the Release Management department rather than System Administration.
Quentin at Rogue Amoeba points out a bit of brilliance in the updater for Adobe Creative Suite:

I got a much-needed chuckle out of that.



